FAQ
What do you have to sell?
We make cakes, cookies and other bakery Products as per the orders.
Do you offer Cash on Delivery?
Yes we do, Offer Cash on Delivery (COD), On Orders Below Rs.2000..
What is the mode of payment?
We have Razorpay For Domestic & International Payments, Paytm, Cashfree & Payubiz Also we do Accept International Cards..
What about Refunds?
If cancellation of the order is one day prior or any specific reason, we do offer ' Date Postpone ' facility or issue the refund in 2-3 business days.
Can I track my order?
Yes you can track your order using the following link https://ovenfresh.in/order-tracking/
Can I place bulk orders?
.For Bulk Ordering Please Contact us on 8080146666 Or you can mail us on ovenfreshretail01@gmail.com with your requirements.
Can I make changes in my orders?
Yes you can make changes in your order Prior 3 hours Before to your Respective Timeslot. You can Call us on 8080146666 or mail us on ovenfreshretail01@gmail.com
Are there any gluten free products?
Currently we don’t do any Gluten-free products
Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would not be entertained. once it’s order is placed it cannot be cancelled
All content on this website including the logo, graphics, text, design, is the property of Ovenfresh. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Ovenfresh.
Ovenfresh may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms. If at any time you have questions or concerns regarding our policy or your privacy or please feel free to write us an email to online@ovenfresh.in By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
1. As our product have restricted shelf life and is also subject to melt we will call up the guest or the recipient you have chosen to gift to be available at the address to receive it. No request by the customer of giving surprises to the recipient will be accepted.
2. We deliver all 365 days of the year (including Sundays and public holidays).
3. We only deliver to people located in Mumbai City within the toll naka.
4. Please use a regular street address with nearby land mark for faster delivery of cake.
5. All deliveries will be executed according to the given specific time of our slot. If a delivery is made outside the specified time frame, this does not entitle the Customer to any compensation.
FREQUENTLY ASKED QUESTIONS
What do you have to sell?
We make cakes, cookies and other bakery Products as per the orders.
Do you offer Cash on Delivery?
Yes we do, Offer Cash on Delivery (COD), On Orders Below Rs.2000..
What is the mode of payment?
We have Razorpay For Domestic & International Payments, Paytm, Cashfree & Payubiz Also we do Accept International Cards..
What about Refunds?
If cancellation of the order is one day prior or any specific reason, we do offer ' Date Postpone ' facility or issue the refund in 2-3 business days.
Can I track my order?
Yes you can track your order using the following link https://ovenfresh.in/order-tracking/
Can I place bulk orders?
.For Bulk Ordering Please Contact us on 8080146666 Or you can mail us on ovenfreshretail01@gmail.com with your requirements.
Can I make changes in my orders?
Yes you can make changes in your order Prior 3 hours Before to your Respective Timeslot. You can Call us on 8080146666 or mail us on ovenfreshretail@gmail.com
Are there any gluten free products?
Currently we don’t do any Gluten-free products
REFUND POLICY
Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would not be entertained. once it’s order is placed it cannot be cancelled
COPYRIGHT POLICY
All content on this website including the logo, graphics, text, design, is the property of Ovenfresh. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Ovenfresh.
TERMS & CONDITIONS
Ovenfresh may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms. If at any time you have questions or concerns regarding our policy or your privacy or please feel free to write us an email to online@ovenfresh.in By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
DELIVERY POLICY
1. As our product have restricted shelf life and is also subject to melt we will call up the guest or the recipient you have chosen to gift to be available at the address to receive it. No request by the customer of giving surprises to the recipient will be accepted.
2. We deliver all 365 days of the year (including Sundays and public holidays).
3. We only deliver to people located in Mumbai City within the toll naka.
4. Please use a regular street address with nearby land mark for faster delivery of cake.
5. All deliveries will be executed according to the given specific time of our slot. If a delivery is made outside the specified time frame, this does not entitle the Customer to any compensation.
